What Our Clients Say
Finest work we have ever had done. Ken's boiler install came out beautifully in our Quogue home. His attention to detail, aesthetics & knowledge are exemplary. I consider him a true gentleman & artist with impeccable taste
Service was great & fast as our boiler was not working. Ken got us up & running for the night. He returned in the morning to fix other problems. Price was reasonable considering it was an emergency. We could not be happier. Will call him again for future work.
Tom & Sandy M
Hampton Bays, N.Y.
Ken responded to our call, covered all our concerns & kept within our budget. There were no unpleasant surprises or extra charges. We appreciate their 24/7 round the clock dependability and professional service. We would not hesitate to call upon him again. Can see why he is Dan's Best of the Best.
Rob & Lara A
We have used KM PH & Air for over 13 years from construction of our new home to maintenance on our boiler. As we live in NYC & only come out weekends we trust them at our Sagaponack home in our absence to solve any issues correctly & honestly. We place full confidence in their professionalism. Customer service is excellent. They return our calls no matter time of day. They are truly the best. I do not know how they could get any better!
Ken is one of the hardest working people I know. As a real estate broker I am often asked to recommend a plumber/HVAC guy. I know many but will only give out Kens name because I know he will do right by my customer. I have not once received any complaints from anyone that has called upon him to do work. In the trades many come & go. Not ken. He is one of a kind. A really nice guy that knows his craft.
Liz & David W
Sag Harbor, N.Y.
Our central AC stopped working on a Fri. as we were preparing for a big party. I was freaking out as I am new in the area & did not know who to call. I found Ken online & gave him a call. He sounded so nice on the phone. I was so pleased when he showed up with his son John within 1 hour to take a look. He quickly recognized a problem & went right to work. I would say within 3 hours he had the system back up & running. Whew! I was so relieved that he fixed the problem so quickly. I will call upon him again. Highly recommend.
We have been calling upon Ken for many years with various plumbing & heating issues. He has never disappointed us where others have. We trust him implicitly with our home & have full confidence in his ability to fix just about anything. He recently did an oil to gas heat conversion and our heating bill has lowered substantially by almost 40%. I know it is hard to believe but Ken was right about saving money. In a sea of plumbers out there Ken is a Gem!
Ken Massa PH & Air offers quality & service at its best. We hired them to do the rough on our build. Everything was explained thoroughly. Provided info on the different heating & cooling systems available & helped determine what would work best for us. They embody excellent customer service, something many say they provide, but few do.